/* =====================================================
   Aqoiy AI Chatbot — Widget CSS v5
   Scoped to #eb-root. No all:revert, no all:unset.
   Pure !important on ID selectors — beats any theme.
   ===================================================== */
@import url('https://fonts.googleapis.com/css2?family=Manrope:wght@400;500;600;700;800&display=swap');

/* Single token block */
#eb-root {
  --eb-primary:   #FF6B35;
  --eb-secondary: #F7931E;
  --eb-font: 'Manrope', -apple-system, BlinkMacSystemFont, sans-serif;
  --eb-widget-w: 380px;
  display: block !important;
  position: static !important;
}

/* Aggressive reset — kill theme interference inside the widget */
#eb-root *,
#eb-root *::before,
#eb-root *::after {
  box-sizing: border-box !important;
  font-family: var(--eb-font) !important;
  float: none !important;
  text-indent: 0 !important;
  text-transform: none !important;
}

/* Message-area reset — prevent any theme flex/align overrides */
#eb-root #eb-msgs *  { text-align: left !important; vertical-align: baseline !important; }
#eb-root #eb-msgs .msg.user,
#eb-root #eb-msgs .msg.user * { text-align: right !important; }

/* ── Toggle Button ── */
#eb-toggle {
  position: fixed !important;
  bottom: 24px !important;
  right: 24px !important;
  width: 56px !important;
  height: 56px !important;
  border-radius: 50% !important;
  background: linear-gradient(135deg, var(--eb-primary), var(--eb-secondary)) !important;
  cursor: pointer !important;
  display: none !important;
  align-items: center !important;
  justify-content: center !important;
  z-index: 99999 !important;
  box-shadow: 0 8px 30px rgba(255,107,53,.45), 0 2px 10px rgba(0,0,0,.10) !important;
  transition: transform .3s cubic-bezier(.34,1.56,.64,1) !important;
  animation: eb-float 3.5s ease-in-out infinite !important;
  pointer-events: auto !important;
  user-select: none !important;
  -webkit-user-select: none !important;
  margin: 0 !important;
  padding: 0 !important;
  border: none !important;
  outline: none !important;
}
#eb-toggle.eb-ready { display: flex !important; }
#eb-toggle.hidden   { display: none !important; }
#eb-toggle:hover    { transform: scale(1.08) translateY(-2px) !important; animation: none !important; }
#eb-toggle:active   { transform: scale(.94) !important; }
@keyframes eb-float {
  0%,100% { transform: translateY(0); }
  50%      { transform: translateY(-5px); }
}

#eb-pulse {
  position: absolute !important;
  top: 0 !important; left: 0 !important;
  width: 100% !important; height: 100% !important;
  border-radius: 50% !important;
  background: rgba(255,107,53,.25) !important;
  animation: eb-ring 2.8s ease-out infinite !important;
  pointer-events: none !important;
}
@keyframes eb-ring {
  0%   { transform: scale(1);    opacity: .5; }
  100% { transform: scale(1.35); opacity: 0; }
}

#eb-toggle-icon {
  position: relative !important;
  z-index: 1 !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  line-height: 1 !important;
  pointer-events: none !important;
}
#eb-toggle-icon svg, #eb-toggle-icon img,
#eb-toggle svg, #eb-toggle img {
  width: 24px !important; height: 24px !important;
  display: block !important;
  pointer-events: none !important;
}

#eb-badge {
  position: absolute !important;
  top: -3px !important; right: -3px !important;
  width: 18px !important; height: 18px !important;
  background: #ef4444 !important;
  border-radius: 50% !important;
  border: 2px solid #fff !important;
  display: none !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 9px !important;
  color: #fff !important;
  font-weight: 700 !important;
  pointer-events: none !important;
}
#eb-badge.on { display: flex !important; }

/* ── Preview Bubble ── */
#eb-preview {
  position: fixed !important;
  bottom: 92px !important;
  right: 24px !important;
  width: 240px !important;
  background: #fff !important;
  border-radius: 16px !important;
  box-shadow: 0 12px 40px rgba(0,0,0,.12), 0 4px 12px rgba(0,0,0,.05) !important;
  border: 1px solid rgba(0,0,0,.07) !important;
  z-index: 99998 !important;
  cursor: pointer !important;
  display: none !important;
  overflow: hidden !important;
  pointer-events: auto !important;
}
#eb-preview.on {
  display: block !important;
  animation: eb-popin .35s cubic-bezier(.34,1.56,.64,1) !important;
}
@keyframes eb-popin {
  from { opacity:0; transform: translateY(12px) scale(.90); }
  to   { opacity:1; transform: translateY(0) scale(1); }
}
#pb-row {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  padding: 11px 12px 7px !important;
}
#pb-av {
  width: 32px !important; height: 32px !important;
  border-radius: 50% !important;
  background: linear-gradient(135deg, var(--eb-primary), var(--eb-secondary)) !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 15px !important;
  flex-shrink: 0 !important;
}
#pb-name {
  display: block !important;
  font-weight: 700 !important;
  font-size: 12.5px !important;
  color: var(--eb-primary) !important;
  margin: 0 !important;
  padding: 0 !important;
}
#pb-online {
  display: flex !important;
  align-items: center !important;
  gap: 4px !important;
  font-size: 10.5px !important;
  color: #6b7280 !important;
  margin-top: 2px !important;
}
#pb-dot {
  display: inline-block !important;
  width: 5px !important; height: 5px !important;
  background: #22c55e !important;
  border-radius: 50% !important;
  animation: eb-blink 2s infinite !important;
  flex-shrink: 0 !important;
}
@keyframes eb-blink { 0%,100%{opacity:1} 50%{opacity:.35} }
#pb-text {
  display: block !important;
  font-size: 12.5px !important;
  color: #4b5563 !important;
  line-height: 1.5 !important;
  padding: 0 12px 12px !important;
  margin: 0 !important;
}
#pb-x {
  position: absolute !important;
  top: 7px !important; right: 7px !important;
  width: 20px !important; height: 20px !important;
  background: #f3f4f6 !important;
  border-radius: 50% !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 11px !important;
  color: #9ca3af !important;
  pointer-events: auto !important;
  border: none !important;
  margin: 0 !important; padding: 0 !important;
}
#pb-x:hover { background: #e5e7eb !important; color: #374151 !important; }

/* ── Widget Shell ── */
#eb-widget {
  position: fixed !important;
  bottom: 92px !important;
  right: 24px !important;
  width: var(--eb-widget-w, 380px) !important;
  height: 600px !important;
  max-width: calc(100vw - 24px) !important;
  max-height: calc(100vh - 110px) !important;
  background: #FAFBFC !important;
  border-radius: 22px !important;
  border: 1px solid rgba(255,255,255,.35) !important;
  box-shadow: 0 25px 80px rgba(0,0,0,.18), 0 8px 24px rgba(0,0,0,.08) !important;
  display: none !important;
  flex-direction: column !important;
  z-index: 100000 !important;
  overflow: hidden !important;
  pointer-events: auto !important;
}
#eb-widget.on {
  display: flex !important;
  animation: eb-open .28s cubic-bezier(.4,0,.2,1) !important;
}
@keyframes eb-open {
  from { opacity:0; transform: translateY(14px) scale(.98); }
  to   { opacity:1; transform: none; }
}

/* ── Pre-chat Form ── */
#eb-form {
  display: flex !important;
  flex-direction: column !important;
  height: 100% !important;
  background: #fff !important;
  margin: 0 !important; padding: 0 !important;
}
#eb-form.hidden { display: none !important; }

#form-hdr {
  display: block !important;
  background: linear-gradient(135deg, var(--eb-primary), var(--eb-secondary)) !important;
  color: #fff !important;
  padding: 26px 22px 22px !important;
  position: relative !important;
  flex-shrink: 0 !important;
  overflow: hidden !important;
  margin: 0 !important;
}
#form-hdr h2 {
  display: block !important;
  font-size: 19px !important;
  font-weight: 800 !important;
  color: #fff !important;
  margin: 0 0 4px 0 !important;
  padding: 0 !important;
  letter-spacing: -.4px !important;
  line-height: 1.2 !important;
  border: none !important;
}
#form-hdr p {
  display: block !important;
  font-size: 12.5px !important;
  color: rgba(255,255,255,.88) !important;
  margin: 0 !important;
  padding: 0 !important;
  line-height: 1.4 !important;
}
#form-x {
  position: absolute !important;
  top: 13px !important; right: 13px !important;
  width: 28px !important; height: 28px !important;
  background: rgba(255,255,255,.20) !important;
  border-radius: 50% !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 14px !important;
  color: #fff !important;
  transition: background .2s !important;
  pointer-events: auto !important;
  border: none !important;
  margin: 0 !important; padding: 0 !important;
}
#form-x:hover { background: rgba(255,255,255,.30) !important; }

#form-body {
  display: flex !important;
  flex-direction: column !important;
  gap: 13px !important;
  padding: 20px !important;
  flex: 1 !important;
  overflow-y: auto !important;
  margin: 0 !important;
}
#eb-root .fg { display: block !important; margin: 0 !important; padding: 0 !important; }
#eb-root .fg label {
  display: block !important;
  font-size: 10.5px !important;
  font-weight: 700 !important;
  color: #6b7280 !important;
  text-transform: uppercase !important;
  letter-spacing: .06em !important;
  margin: 0 0 5px 0 !important;
  padding: 0 !important;
}
#eb-root .fg input {
  display: block !important;
  width: 100% !important;
  padding: 10px 13px !important;
  border: 1.5px solid #eaeef2 !important;
  border-radius: 11px !important;
  font-size: 14px !important;
  background: #fff !important;
  color: #111827 !important;
  transition: border-color .2s, box-shadow .2s !important;
  margin: 0 !important;
  outline: none !important;
  -webkit-appearance: none !important;
  appearance: none !important;
}
#eb-root .fg input:focus {
  border-color: var(--eb-primary) !important;
  background: #fff !important;
  box-shadow: 0 0 0 3px rgba(255,107,53,.12) !important;
  outline: none !important;
}
#eb-root .fg input.err { border-color: #ef4444 !important; }
#eb-root .errtxt { display: none !important; color: #ef4444 !important; font-size: 11px !important; margin: 3px 0 0 0 !important; padding: 0 !important; }
#eb-root .errtxt.on { display: block !important; }

#form-btn {
  display: block !important;
  width: 100% !important;
  padding: 12px !important;
  background: linear-gradient(135deg, var(--eb-primary), var(--eb-secondary)) !important;
  border-radius: 14px !important;
  color: #fff !important;
  font-size: 14.5px !important;
  font-weight: 700 !important;
  cursor: pointer !important;
  text-align: center !important;
  box-shadow: 0 4px 18px rgba(255,107,53,.30) !important;
  transition: transform .2s !important;
  margin: 0 !important;
  border: none !important;
  pointer-events: auto !important;
  user-select: none !important;
}
#form-btn:hover  { transform: translateY(-1px) !important; }
#form-btn:active { transform: none !important; }

/* ── Chat UI ── */
#eb-chat { display: none !important; flex-direction: column !important; height: 100% !important; margin: 0 !important; padding: 0 !important; }
#eb-chat.on { display: flex !important; }

#eb-hdr {
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  background: linear-gradient(135deg, var(--eb-primary), var(--eb-secondary)) !important;
  color: #fff !important;
  padding: 11px 13px !important;
  flex-shrink: 0 !important;
  margin: 0 !important;
  box-shadow: 0 2px 12px rgba(255,107,53,.18) !important;
}
#hdr-l { display: flex !important; align-items: center !important; gap: 9px !important; margin: 0 !important; padding: 0 !important; }
#hdr-av {
  width: 36px !important; height: 36px !important;
  border-radius: 50% !important;
  background: rgba(255,255,255,.22) !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 17px !important;
  border: 2px solid rgba(255,255,255,.30) !important;
  flex-shrink: 0 !important;
}
#hdr-name { display: block !important; font-size: 13.5px !important; font-weight: 700 !important; color: #fff !important; margin: 0 0 1px 0 !important; padding: 0 !important; }
#hdr-sub  { display: flex !important; align-items: center !important; gap: 4px !important; font-size: 10.5px !important; color: rgba(255,255,255,.88) !important; margin: 0 !important; padding: 0 !important; }
#hdr-sdot { display: inline-block !important; width: 5px !important; height: 5px !important; background: #86efac !important; border-radius: 50% !important; animation: eb-blink 2s infinite !important; flex-shrink: 0 !important; }
#hdr-r    { display: flex !important; align-items: center !important; gap: 5px !important; margin: 0 !important; padding: 0 !important; }

#eb-root .hpill {
  display: none !important;
  align-items: center !important;
  gap: 3px !important;
  background: rgba(255,255,255,.15) !important;
  color: #fff !important;
  padding: 4px 9px !important;
  border-radius: 16px !important;
  cursor: pointer !important;
  font-size: 11px !important;
  font-weight: 600 !important;
  white-space: nowrap !important;
  pointer-events: auto !important;
  border: none !important;
  margin: 0 !important;
}
#eb-root .hpill.on { display: flex !important; }
#eb-root .hpill:hover { background: rgba(255,255,255,.28) !important; }

#eb-root .hico {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: 28px !important; height: 28px !important;
  border-radius: 50% !important;
  background: rgba(255,255,255,.15) !important;
  cursor: pointer !important;
  flex-shrink: 0 !important;
  pointer-events: auto !important;
  border: none !important;
  margin: 0 !important; padding: 0 !important;
}
#eb-root .hico:hover { background: rgba(255,255,255,.28) !important; }

/* Banners */
#eb-abanner {
  display: none !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 6px !important;
  padding: 7px 13px !important;
  font-size: 11.5px !important;
  font-weight: 600 !important;
  background: #dcfce7 !important;
  color: #166534 !important;
  border-bottom: 1px solid #bbf7d0 !important;
  flex-shrink: 0 !important;
  margin: 0 !important;
}
#eb-abanner.on { display: flex !important; }
#abn-dot { display: inline-block !important; width: 6px !important; height: 6px !important; background: #22c55e !important; border-radius: 50% !important; animation: eb-blink 2s infinite !important; flex-shrink: 0 !important; }
#eb-wbanner {
  display: none !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 5px !important;
  padding: 7px 13px !important;
  font-size: 11.5px !important;
  background: #fef9c3 !important;
  color: #854d0e !important;
  border-bottom: 1px solid #fde047 !important;
  flex-shrink: 0 !important;
  margin: 0 !important;
}
#eb-wbanner.on { display: flex !important; }
.wdot { display: inline-block !important; width: 5px !important; height: 5px !important; background: #f59e0b !important; border-radius: 50% !important; animation: eb-bounce 1.4s ease-in-out infinite !important; }
.wdot:nth-child(2){ animation-delay: .18s !important; }
.wdot:nth-child(3){ animation-delay: .36s !important; }
@keyframes eb-bounce { 0%,60%,100%{transform:translateY(0)} 30%{transform:translateY(-5px)} }

/* Messages */
#eb-msgs {
  display: flex !important;
  flex-direction: column !important;
  align-items: stretch !important;
  gap: 10px !important;
  flex: 1 !important;
  overflow-y: auto !important;
  padding: 14px !important;
  background: #FAFBFC !important;
  margin: 0 !important;
}
#eb-msgs::-webkit-scrollbar { width: 3px !important; }
#eb-msgs::-webkit-scrollbar-thumb { background: #d1d5db !important; border-radius: 2px !important; }

#eb-root #eb-msgs .msg {
  display: flex !important;
  flex-direction: row !important;
  align-items: flex-start !important;
  justify-content: flex-start !important;
  gap: 7px !important;
  width: 100% !important;
  max-width: 100% !important;
  animation: eb-msgin .2s ease-out !important;
  margin: 0 !important;
  padding: 0 !important;
  position: relative !important;
  text-align: left !important;
}
@keyframes eb-msgin { from{opacity:0;transform:translateY(6px)} to{opacity:1;transform:none} }
#eb-root #eb-msgs .msg.user {
  flex-direction: row-reverse !important;
  justify-content: flex-start !important;
  text-align: right !important;
}
#eb-root #eb-msgs .msg.user .mbody { text-align: right !important; }
#eb-root #eb-msgs .msg.user .mtime { text-align: right !important; }
#eb-root #eb-msgs .msg.sys  { justify-content: center !important; align-items: center !important; flex-direction: row !important; }

#eb-root .mav {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: 26px !important; height: 26px !important;
  border-radius: 50% !important;
  flex-shrink: 0 !important;
  font-size: 13px !important;
  margin-top: 2px !important;
}
#eb-root .msg.bot   .mav { background: linear-gradient(135deg, var(--eb-primary), #f43f5e) !important; color: #fff !important; }
#eb-root .msg.user  .mav { background: #1f2937 !important; color: var(--eb-primary) !important; font-weight: 700 !important; font-size: 10px !important; }
#eb-root .msg.agent .mav { background: #22c55e !important; color: #fff !important; }

#eb-root .mbody { display: block !important; max-width: 80% !important; margin: 0 !important; padding: 0 !important; }
#eb-root .mbub  { display: block !important; padding: 9px 13px !important; border-radius: 16px !important; font-size: 13.5px !important; line-height: 1.55 !important; word-wrap: break-word !important; margin: 0 !important; }
#eb-root .msg.bot   .mbub { background: #fff !important; color: #111827 !important; border-bottom-left-radius: 4px !important; box-shadow: 0 1px 6px rgba(0,0,0,.05) !important; }
#eb-root .msg.user  .mbub { background: linear-gradient(135deg, var(--eb-primary), var(--eb-secondary)) !important; color: #fff !important; border-bottom-right-radius: 4px !important; box-shadow: 0 2px 8px rgba(255,107,53,.20) !important; }
#eb-root .msg.agent .mbub { background: #f0fdf4 !important; color: #166534 !important; border-bottom-left-radius: 4px !important; border-left: 3px solid #22c55e !important; }
#eb-root .msg.sys   .mbub { background: #e0f2fe !important; color: #0369a1 !important; font-size: 11.5px !important; font-style: italic !important; border-radius: 20px !important; padding: 5px 13px !important; }

#eb-root .mtime { display: block !important; font-size: 10px !important; color: #9ca3af !important; margin: 2px 0 0 0 !important; padding: 0 2px !important; }
#eb-root .atag  { display: block !important; font-size: 10px !important; color: #22c55e !important; font-weight: 600 !important; margin: 2px 0 0 0 !important; padding: 0 2px !important; }

#eb-root .tdots {
  display: flex !important;
  gap: 4px !important;
  padding: 10px 14px !important;
  background: #fff !important;
  border-radius: 16px !important;
  border-bottom-left-radius: 4px !important;
  width: fit-content !important;
  box-shadow: 0 1px 4px rgba(0,0,0,.06) !important;
  border: 1px solid #eaeef2 !important;
  margin: 0 !important;
}
#eb-root .tdots span {
  display: inline-block !important;
  width: 6px !important; height: 6px !important;
  background: var(--eb-primary) !important;
  border-radius: 50% !important;
  animation: eb-bounce 1.3s ease-in-out infinite !important;
}
#eb-root .tdots span:nth-child(2){ animation-delay: .18s !important; }
#eb-root .tdots span:nth-child(3){ animation-delay: .36s !important; }

/* Quick chips */
#eb-qr {
  display: flex !important;
  gap: 6px !important;
  flex-wrap: wrap !important;
  padding: 8px 13px !important;
  background: #fff !important;
  border-top: 1px solid #f0f0f0 !important;
  flex-shrink: 0 !important;
  margin: 0 !important;
}
#eb-qr.hidden { display: none !important; }
#eb-root .qchip {
  display: inline-flex !important;
  align-items: center !important;
  padding: 5px 13px !important;
  border: 1.5px solid var(--eb-primary) !important;
  border-radius: 22px !important;
  font-size: 12px !important;
  font-weight: 500 !important;
  color: var(--eb-primary) !important;
  cursor: pointer !important;
  background: #fff !important;
  white-space: nowrap !important;
  transition: all .15s !important;
  pointer-events: auto !important;
  margin: 0 !important;
  user-select: none !important;
}
#eb-root .qchip:hover { background: var(--eb-primary) !important; color: #fff !important; box-shadow: 0 2px 8px rgba(255,107,53,.25) !important; }

/* ── Business Hours Closed State ── */
#eb-widget.eb-closed #eb-form { display: none !important; }
#eb-widget.eb-closed .qchips { display: none !important; }
#eb-widget.eb-closed #eb-msgs .msg.sys .mbub {
  background: rgba(255,107,53,.10) !important;
  border: 1px solid rgba(255,107,53,.20) !important;
  color: rgba(240,240,248,.8) !important;
  text-align: center !important;
  padding: 16px !important;
  font-size: 13px !important;
  line-height: 1.5 !important;
}

/* ── Language Selector ── */
#eb-lang-wrap {
  position: relative !important;
  display: flex !important;
  align-items: center !important;
  margin: 0 !important;
  z-index: 10 !important;
}
#eb-lang-wrap.locked { display: none !important; }

#eb-lang-btn {
  display: flex !important;
  align-items: center !important;
  gap: 4px !important;
  background: rgba(255,255,255,.15) !important;
  border: none !important;
  border-radius: 16px !important;
  padding: 4px 10px !important;
  cursor: pointer !important;
  font-size: 11px !important;
  font-weight: 600 !important;
  color: #fff !important;
  white-space: nowrap !important;
  transition: background .2s !important;
  margin: 0 !important;
  outline: none !important;
  pointer-events: auto !important;
  user-select: none !important;
  -webkit-user-select: none !important;
}
#eb-lang-btn:hover { background: rgba(255,255,255,.28) !important; }

#eb-lang-globe {
  font-size: 13px !important;
  line-height: 1 !important;
}
#eb-lang-name {
  font-size: 11px !important;
  font-weight: 600 !important;
}
#eb-lang-arrow {
  font-size: 10px !important;
  opacity: .7 !important;
  transition: transform .2s !important;
}
#eb-lang-menu.on + #eb-lang-btn #eb-lang-arrow,
#eb-lang-btn[aria-expanded="true"] #eb-lang-arrow {
  transform: rotate(180deg) !important;
}

#eb-lang-menu {
  display: none !important;
  position: absolute !important;
  top: calc(100% + 6px) !important;
  right: 0 !important;
  width: 160px !important;
  max-height: 260px !important;
  overflow-y: auto !important;
  background: #fff !important;
  border-radius: 12px !important;
  box-shadow: 0 12px 40px rgba(0,0,0,.15), 0 4px 12px rgba(0,0,0,.06) !important;
  border: 1px solid rgba(0,0,0,.08) !important;
  padding: 4px !important;
  z-index: 100 !important;
  margin: 0 !important;
}
#eb-lang-menu.on {
  display: block !important;
  animation: eb-popin .2s ease-out !important;
}
#eb-lang-menu::-webkit-scrollbar { width: 3px !important; }
#eb-lang-menu::-webkit-scrollbar-thumb { background: #d1d5db !important; border-radius: 2px !important; }

.eb-lang-opt {
  display: flex !important;
  align-items: center !important;
  gap: 6px !important;
  width: 100% !important;
  padding: 7px 10px !important;
  border: none !important;
  border-radius: 8px !important;
  background: transparent !important;
  cursor: pointer !important;
  font-size: 12.5px !important;
  font-weight: 500 !important;
  color: #374151 !important;
  text-align: left !important;
  transition: background .15s !important;
  margin: 0 !important;
  outline: none !important;
  white-space: nowrap !important;
  pointer-events: auto !important;
}
.eb-lang-opt:hover { background: #f3f4f6 !important; }
.eb-lang-opt.active {
  background: rgba(255,107,53,.08) !important;
  color: var(--eb-primary) !important;
  font-weight: 700 !important;
}

/* ── RTL support ── */
#eb-widget.eb-rtl #eb-msgs .msg.bot .mbub,
#eb-widget.eb-rtl #eb-msgs .msg.agent .mbub,
#eb-widget.eb-rtl #eb-msgs .msg.sys .mbub {
  text-align: right !important;
  direction: rtl !important;
}
#eb-widget.eb-rtl #eb-msgs .msg.user .mbub {
  text-align: left !important;
  direction: rtl !important;
}
#eb-widget.eb-rtl #eb-inp {
  direction: rtl !important;
  text-align: right !important;
}
#eb-widget.eb-rtl #hdr-l {
  flex-direction: row-reverse !important;
}
#eb-widget.eb-rtl #hdr-r {
  flex-direction: row-reverse !important;
}
#eb-widget.eb-rtl #eb-hdr {
  flex-direction: row-reverse !important;
}
#eb-widget.eb-rtl #inp-row {
  flex-direction: row-reverse !important;
}
#eb-widget.eb-rtl .qchip {
  direction: rtl !important;
}
#eb-widget.eb-rtl #eb-lang-menu {
  right: auto !important;
  left: 0 !important;
}

/* Input */
#eb-inp-wrap {
  display: block !important;
  padding: 10px 13px !important;
  background: #fff !important;
  border-top: 1px solid #f0f0f0 !important;
  flex-shrink: 0 !important;
  margin: 0 !important;
}
#inp-row { display: flex !important; gap: 8px !important; align-items: flex-end !important; margin: 0 !important; padding: 0 !important; }
#eb-inp {
  display: block !important;
  flex: 1 !important;
  padding: 9px 13px !important;
  border: 1.5px solid #eaeef2 !important;
  border-radius: 14px !important;
  font-size: 13.5px !important;
  resize: none !important;
  max-height: 100px !important;
  background: #fff !important;
  color: #111827 !important;
  line-height: 1.45 !important;
  transition: border-color .2s !important;
  overflow-y: auto !important;
  margin: 0 !important;
  outline: none !important;
  -webkit-appearance: none !important;
}
#eb-inp:focus {
  border-color: var(--eb-primary) !important;
  background: #fff !important;
  box-shadow: 0 0 0 3px rgba(255,107,53,.10) !important;
  outline: none !important;
}
#eb-send {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: 38px !important; height: 38px !important;
  background: linear-gradient(135deg, var(--eb-primary), var(--eb-secondary)) !important;
  border-radius: 14px !important;
  cursor: pointer !important;
  flex-shrink: 0 !important;
  box-shadow: 0 3px 12px rgba(255,107,53,.30) !important;
  transition: transform .2s !important;
  pointer-events: auto !important;
  border: none !important;
  margin: 0 !important; padding: 0 !important;
  user-select: none !important;
}
#eb-send:hover  { transform: scale(1.06) !important; }
#eb-send:active { transform: scale(.94) !important; }

/* Footer */
#eb-root .eb-foot {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  padding: 6px 10px !important;
  background: #fff !important;
  border-top: 1px solid #f3f4f6 !important;
  margin: 0 !important;
}
#eb-root .eb-foot a {
  display: inline-flex !important;
  align-items: center !important;
  gap: 4px !important;
  background: rgba(255,107,53,.07) !important;
  color: var(--eb-primary) !important;
  text-decoration: none !important;
  font-size: 9.5px !important;
  font-weight: 600 !important;
  padding: 3px 10px !important;
  border-radius: 999px !important;
  letter-spacing: .02em !important;
  cursor: pointer !important;
  transition: background .2s !important;
}
#eb-root .eb-foot a:hover {
  background: rgba(255,107,53,.14) !important;
}
#eb-root .eb-foot a::before {
  content: '\26A1' !important;
  font-size: 10px !important;
  line-height: 1 !important;
}

/* ── CSAT Rating ── */
#eb-csat {
  padding: 12px 16px !important;
  background: rgba(255,255,255,.03) !important;
  border-top: 1px solid rgba(255,255,255,.06) !important;
}
#eb-csat-inner {
  text-align: center !important;
}
#eb-csat-q {
  font-size: 13px !important;
  font-weight: 600 !important;
  color: #F0F0F8 !important;
  margin-bottom: 10px !important;
}
#eb-csat-btns {
  display: flex !important;
  justify-content: center !important;
  gap: 12px !important;
  margin-bottom: 10px !important;
}
#eb-root .eb-csat-btn {
  display: flex !important;
  flex-direction: column !important;
  align-items: center !important;
  gap: 4px !important;
  padding: 10px 16px !important;
  background: rgba(255,255,255,.05) !important;
  border: 1px solid rgba(255,255,255,.08) !important;
  border-radius: 12px !important;
  cursor: pointer !important;
  transition: all .2s ease !important;
  min-width: 72px !important;
}
#eb-root .eb-csat-btn:hover {
  background: rgba(255,107,53,.12) !important;
  border-color: rgba(255,107,53,.3) !important;
  transform: translateY(-2px) !important;
}
#eb-root .eb-csat-btn.selected {
  background: rgba(255,107,53,.18) !important;
  border-color: var(--eb-primary) !important;
  transform: scale(1.05) !important;
}
#eb-root .eb-csat-btn.dimmed {
  opacity: .35 !important;
  pointer-events: none !important;
}
.eb-csat-emoji {
  font-size: 24px !important;
  line-height: 1 !important;
}
.eb-csat-lbl {
  font-size: 10px !important;
  color: rgba(240,240,248,.6) !important;
  font-weight: 500 !important;
}
#eb-csat-fb {
  width: 100% !important;
  padding: 8px 10px !important;
  font-size: 12px !important;
  background: rgba(255,255,255,.04) !important;
  border: 1px solid rgba(255,255,255,.08) !important;
  border-radius: 8px !important;
  color: #F0F0F8 !important;
  resize: none !important;
  outline: none !important;
}
#eb-csat-fb:focus {
  border-color: rgba(255,107,53,.3) !important;
}
#eb-csat-thanks {
  font-size: 13px !important;
  color: #12B76A !important;
  font-weight: 600 !important;
  padding: 8px 0 !important;
}

/* ── Responsive ── */
@media (max-width: 767px) {
  #eb-widget {
    width: 100vw !important;
    height: 82vh !important;
    max-width: 100vw !important;
    max-height: 82vh !important;
    bottom: 0 !important;
    right: 0 !important;
    left: 0 !important;
    border-radius: 20px 20px 0 0 !important;
    border-left: none !important;
    border-right: none !important;
    border-bottom: none !important;
  }
  #eb-widget.on { animation: eb-slideup .32s ease-out !important; }
  @keyframes eb-slideup {
    from { opacity:.5; transform: translateY(100%); }
    to   { opacity:1;  transform: none; }
  }
  .fg input { font-size: 16px !important; }
  #eb-inp   { font-size: 16px !important; }
  #form-btn { padding: 14px !important; font-size: 15px !important; }
  #eb-send  { width: 42px !important; height: 42px !important; }
  .mbub     { font-size: 14px !important; }
  #eb-toggle { bottom: 18px !important; right: 18px !important; }
  #eb-preview { bottom: 84px !important; right: 14px !important; width: 200px !important; }
}

@media (min-width: 768px) and (max-width: 1024px) {
  #eb-widget {
    width: 360px !important;
    height: clamp(420px, 65vh, 580px) !important;
    max-height: calc(100vh - 100px) !important;
    bottom: 86px !important;
    right: 20px !important;
  }
  #eb-preview { bottom: 86px !important; right: 20px !important; }
  #eb-toggle  { bottom: 20px !important; right: 20px !important; }
}

@media (min-width: 1025px) {
  #eb-widget {
    width: var(--eb-widget-w, 380px) !important;
    height: 600px !important;
    max-width: 420px !important;
    max-height: calc(100vh - 110px) !important;
    bottom: 92px !important;
    right: 24px !important;
  }
}